Support & FAQ

Enter your phone number and we'll text you a code. After you type it in, add your name (the one your classmates will see) and choose your grade. You can then set a password so you don't have to wait for a code next time.

On the sign-in screen tap "Forgot it? Sign in with a code". We text a code to your number, and once you're in the app asks you to set a new password — signing in with a code clears the old one.

Right now Miran covers Programming & AI for 2nd secondary, first term, in both an Arabic and an English edition. More subjects are on the way. If a subject says it needs a newer version of Miran, update the app from the store.

Yes. Open Settings from the top of the Study screen and pick العربية or English. The same place lets you choose a Light, Dark or Auto theme.

Yes. Exams, today's drill, flashcards and your mistake bank all work with no internet. You only need a connection for signing in, communities, homework and notifications.

Every question you get wrong in any exam is added to your mistake bank automatically. A question leaves the pile once you answer it correctly twice in a row.

The score counts objective questions only — multiple choice, true/false and matching. Essay questions are self-assessed: you compare your answer with the model answer, so the app never pretends to grade them.

No. Your attempts, mistake bank and flashcards are stored on your device only, so they don't move with you if you reinstall the app or switch phones. Your account, communities and homework results are kept online and come back when you sign in.

Open Settings and tap "Erase all progress". This erases all your scores, mistakes and flashcards on this device and can't be undone. Your account, language and theme are not affected.

Ask your teacher for the community link. Open the Community tab, search for the link and tap "Request to join". You'll get a notification once your teacher approves you. Communities are for one grade, so make sure your grade is set correctly.

Homework from all your communities shows up in the Homework tab, soonest first. You get one attempt. The timer starts when you open it and keeps running even if you leave the app, and when time runs out your answers are handed in automatically.

Scores and your marked answers appear once the teacher's assignment closes — at its closing time, or earlier if the teacher closes it. We'll notify you when results are ready.

Open the Account tab, then Notifications, and turn each type on or off — new homework, exam started, one hour left, results ready and join request updates. Turning a type off only stops the phone alert; you'll still find it on the notifications page in the app.

Open the Account tab and, under Teacher account, upload proof that you teach — an image or a PDF up to 5 MB. We review it and let you know. If it's declined, you can upload another document.

Once verified, open the Teaching tab and tap "Create a community". Give it a name, a subject and a short link. Share the link with your students — it's the only way they can find the community, and it can't be changed later. You approve or reject each join request.

In Teaching, open My exams and tap "New exam". Add sections of multiple-choice or true/false questions with marks and an optional explanation, then save. From your community, tap "Post an assignment", pick the exam and set when it opens, when it closes and how many minutes each student gets.

Yes. "Start it now" opens it to the class straight away (the closing time stays the same). "Close it now" hands in everyone who is still working and releases the results — this can't be undone.

Open the assignment and tap Results once it closes. You'll see every student's score and can open their marked answers. While it's open, you can get a summary of who handed in every half hour.

Open the Account tab. You can set a profile photo from your camera or gallery and change your password. Signing out keeps your study progress on this device.

Open the Account tab and tap "Delete account". This permanently deletes your account, community memberships, exam results, notifications and any teacher request. For teachers it also deletes your exams and communities for your students. Progress saved on your device stays. No longer have the app? Email us the phone number on your account and we'll delete it within 30 days.

Only what's needed to run your account: your phone number, name, grade, an optional profile photo, and what you do in communities and homework. Your study data never leaves your phone, and we don't sell data or show ads. The privacy policy has the full details.